The Pastoral Care Code
The Ministry of Education’s Pastoral Care Code sets out the University’s role and responsibilities in ensuring the wellbeing and safety of all our students.
Replacing the previous Codes of Practice, the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 came into effect on 1 January 2022.
The University’s responsibilities in ensuring the wellbeing and safety of all our students include:
- Respecting the diversity of our student community, and creating safe, accessible, and inclusive learning environments
- Listening to our students’ voice
- Transparency around processes and policies for students
- Supporting students’ overall wellbeing and safety
- Providing students with a safe and positive place to live if you are staying in student accommodation
The Pastoral Care Code sets out some additional specific guidelines for the wellbeing of international students. You can read more about these guidelines here.
Our wellbeing services
The safety and wellbeing of our students is a priority for the University, and we are always evaluating and improving our services based on your needs.
During your time here, you have access to a range of services and support to promote your overall wellbeing, development, and educational achievement.
Here are some support services to contact to help you navigate university life:
- Manawa Ora—Student Wellbeing
- Te Taiako—Student Learning
- Mauri Ora—Student Health and Counselling
- Pasifika Student Success
- Student Finance
- Te Amaru—Disability Services
- International student support