Get your IT sorted

Find out how to log in to University systems including email and wifi, how to print on campus, and how to access the online tools you'll need for your courses.

Student account and username

If you haven't already set up your student account, do it now! You’ll use your student username and password to access student services and tools, including the Pūaha portal and the Nuku online learning environment. You may also want to forward your student email to a personal email address, and update your contact details.

Set up your account

Online tools

Nuku

Nuku is where you can find all your course-related info and resources, like course notes, assignments, and communication from your course coordinators.

Find out more about Nuku

Pūaha

Pūaha is where you can access personalised tools and info for your studies, including timetable, grades, student records. You can also find your Student Success Adviser’s contact details and other support services through Pūaha.

Find out more about Pūaha

Software and apps

Microsoft apps

Now that you're an enrolled student, you have access to Microsoft Office apps such as Word, Excel, and PowerPoint. You can use them online via the cloud-based Office 365 system, or download them to your personal device.

Find out more about Microsoft apps

Specialist software

You may also need to use specialist software for your studies. Products for learning and research—including Endnote, JMP, Matlab, NVivo, and SAS—are available of student computers and are available to download from the University's software download centre.

Find out more about specialist software

Inclusive learning software

Inclusive learning software tools that can make learning more accessible—for example, by converting text to audio—are available on student computers and for download.

Find out more about inclusive learning software

Printing on campus

You can send course materials, assignments, and essays to print from any student computer or any personal device on campus. When you're ready you can swipe your student ID card at any printer to get your pages.

Find out more about printing

Help with your personal device

You can use your personal device—laptop, tablet, or phone—to log into our wireless network (Wi-Fi) in most common areas on our campuses. You'll use your student username and password.

If you've having problems getting your device onto our wireless network, you can get support from our Digital Solutions team. You can contact them via the Service Desk or at a laptop clinic, which are held regularly on our Kelburn and Pipitea campuses.

Find out more about personal device support

Storing your work and files

You can use the myWorkspace tool to access your saved files from any computer, anywhere. myWorkspace is a secure disc space—you may also want to back your files up on a USB 'memory' stick.

Find out more about myWorkspace

Getting IT help

You can contact the University's Digital Solutions team if you need help with:

  • logging in to the online systems
  • topping up your printing account
  • basic support with any laptop issues.

You can contact the team in a number of ways:

Speak to someone

Contact the University's IT team

Phone: +64 4 463 5050
Email: its-service@vuw.ac.nz

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