Pay your fees
Find out when and how to pay your fees, including through our payment portal or via a student loan, and what happens if you can’t pay your fees on time.
When to pay
You need to pay your fees in full before your courses begin.
For most students studying in Trimester 1, 2023, you need to pay your fees by Friday 24 February 2023. If you enrol or add courses after this date, you will need to pay your fees immediately.
If you are unable to pay your fees by the due date, contact firstname.lastname@example.org.
You should check if you are eligible for fees-free tertiary study well before courses begin. You are responsible for making sure that your eligibility is confirmed before your fees are due.
How to pay
If you are a domestic student, you can pay your fees in these ways:
Family members, employers, and other third parties paying fees on your behalf can also use the online payment portal.
If you are a new international student, find out how to pay your fees.
Online payment portal
You can use Account2Account, Visa, MasterCard, Convera and China UnionPay to pay your fees through our online payment portal.
If you use a credit or debit card we will add a ‘convenience’ fee of 1.9%. Find out more about this fee.
Payment by a third party
If you are asking a family member, employer, or other third party to pay your fees, you need to use the online portal to send them a payment request and an invoice.
When you reach the ‘payment method’ screen, select the ‘3rd Party Payer’ option. You’ll then be asked for the third party’s email address, name, and physical address.
An invoice will be sent to the person you selected. The invoice PDF will include a link to your payment screen in the portal. They can then choose a payment method, including Visa or Mastercard, Account2Account, and China UnionPay.
Pay by bank transfer
You can pay your fees directly to Te Herenga Waka—Victoria University of Wellington’s bank account. Our details are ANZ Bank New Zealand, account number 06-0606-0100241-00.
Use your Student ID number and your name as the reference on the transaction.
Pay by student loan
Once StudyLink have approved you for a student loan, you can use it to pay your fees. We recommend you apply for your loan as early as possible. You are responsible for ensuring your student loan is approved by StudyLink before your fees are due.
Pay by instalments
In some circumstances, you can pay your fees in instalments rather than in one lump sum. To pay by instalments, you need to be:
- a domestic student, and
- enrolled in at least two courses in at least two trimesters, and
- not be paying by student loan.
Contact the student fees advice team at email@example.com to arrange to pay your fees in instalments.
You may be eligible for a refund if you withdraw from course(s) before the course change deadline. Find out more about withdrawing from courses.
If your fees were paid by StudyLink, Work and Income (WINZ), or any other contracted organisation, contact the student fees advice team at firstname.lastname@example.org to request a refund. We will pay the refund to that organisation and they will refund you as appropriate.
If you paid your fees yourself and your account is now in credit, contact email@example.com to arrange a refund.
We may charge you an administration fee depending on the size of the refund and the method of payment. We will not charge an administration fee if you paid your fees from your student loan, if you have withdrawn from a fees-free course, or if your account is in credit due to an approved fees reconsideration.
If you made your original payment by debit or credit card and were charged a ‘convenience’ fee, we will not refund you that convenience fee.
We typically process refunds within 20 days of receiving a fully completed request. At the start of each trimester we delay processing refund requests until after the add/drop courses period ends.
Failure to pay in full
If you don’t pay your fees when they are due, there will be consequences for your enrolment, and for your visa if you are an international student.
Late payment fee
If you don’t pay your fees in full by the due date, we will add a late payment penalty of $154 to your account. If you think that you won’t be able to pay your fees in time, you must contact the student fees advice team at firstname.lastname@example.org
We will not accept non-payment of fees, ceasing to attend classes, or verbally advising a member of staff as notice of withdrawal from a course or courses.
If you do not pay your fees by the due date, you will be unable to enrol in other courses, receive a transcript or academic certificate, or have a degree conferred.
The University reserves the right to temporarily cancel your enrolment until your fees are paid in full. If fees remain unpaid, we may refer your debt to a debt collection agency.
Student visa impact
If you are an international student and you haven’t paid your fees, we may cancel your visa to study at Te Herenga Waka—Victoria University of Wellington. We will notify Immigration New Zealand.
Student ID cards
Your Student ID card will only be issued or updated if you are up to date with your fee payments or if your student loan has been approved.
You need your Student ID card to use the Library, and to access Halls of Residence and the Student Computing Suites after hours, as well as to access discounts and other student services.
We charge you a ‘convenience’ fee of 1.9% of the total amount when you use a credit or debit card. For example, for a payment of $100 you would be charged $101.90 if you chose to pay us by credit or debit card.
We apply this fee to recover the transaction costs that we are charged by the credit and debit card providers. Like other New Zealand universities, we are no longer able to absorb these transaction costs.
You can avoid this fee as we have made alternative payment methods available for all transactions. For example, Account2Account or direct bank transfer.
We apply a convenience fee to payments for goods and services made by credit or debit card, including:
- domestic and international tuition fees
- gym memberships
We do not apply a convenience fee to:
- payments to Mauri Ora—Student Health and Counselling, as there should be no additional costs for our students to access health and wellbeing services
- donations made through the Development Office.