Help and advice
Find out how to get help with your studies, student administration, and the services and support available.
General enquiries
The team at the Hunter reception desk (Kelburn campus) support all general enquiries. They can direct you to help with admission, enrolment, student finance, ID cards, career guidance, and disability services.
- 8.30 am–5 pm, Monday to Friday
- Ground floor, Hunter building, Kelburn campus
- email info@vuw.ac.nz, call 0800 04 04 04 or +64 4 472 1000
Get help from our Student Success teams
Find out how to get help with your studies or student administration by email, phone, or in person at our Tītoko—Centre for Student Success offices.
IT support
Find out how to get in touch with Digital Solutions—the University's IT systems and support team.
Help with your finances
Get face-to-face financial help with one of our student finance advisers on Kelburn campus.
A-Z of student services
A complete A-Z list of all student support services at Te Herenga Waka—Victoria University of Wellington.