Help and advice
Find out how to get help with your studies, student admin, and the services and support available.
Help and advice from Tītoko
Tītoko is our centre for student success that aims to help you succeed at the University. Tītoko acts as a first port-of-call for questions about studies, student admin, support services and student life in general. See below for more information about what to do when you have a general enquiry or need more in-depth course advice.
The team at the Hunter reception desk (Kelburn campus) support all general enquiries. They can direct you to help with admission, enrolment, student finance, ID cards, career guidance, and disability services.
- 8.30 am–5 pm, Monday to Friday
- Ground floor, Hunter building, Kelburn campus
- email email@example.com or call 0800 04 04 04
Course advice and more
Your Student Success Adviser is your first point of contact for any questions about your courses, help with your student admin, holistic advice, and student life in general. They are part of one of the Tītoko—Student Success teams that provides tailored support for your individual needs throughout your time at the University.
Other help and advice
Student support and services
Find out about the wide range of support and help available at the University.Find out more
Find out how to get in touch with Digital Solutions—the University's IT systems and support team.Find out more
Help with your finances
Get face-to-face financial help with one of our student finance advisers on Kelburn campus.Find out more
Manage your studies
All the information you need to ensure your studies go smoothly—course planning, enrolment, study skills, assessments, grades, key dates, and student policies.Find out more