Your Student Success Adviser

You've been assigned a Student Success Adviser to help you with study and admin support. Their contact details can be found in Pūaha.

Every student at Te Herenga Waka—Victoria University of Wellington gets assigned a Student Success Adviser. Your adviser will support you throughout your studies at the University. They're a great place to start if you have questions about your courses or programme of study, or need help with your student admin. They can connect you to other support services.

If you don't know who your adviser is, you can find their name and contact details using these instructions.

What your adviser can do for you

Your Student Success Adviser is your first point of contact for support, and can help with:

  • planning the courses you need to complete to get your qualification
  • changing the courses you're currently enrolled in
  • changing the programme of study you're currently enrolled in
  • overcoming setbacks with your academic progress
  • any admin requirements
  • connecting you with other student services
  • opportunities for study abroad, internships, or extra curricular activities
  • questions about student life in general.

Contacting your adviser

Contact your Student Success Adviser by email in the first instance. Include your full name and ID number in the subject line.

If your enquiry is general or you can't reach your Student Success Adviser:

Find your adviser in Pūaha

Follow these instructions to find your adviser's name and contact details in Pūaha, our portal for students.

1. Click on the profile icon

Instructions on how to find your student adviser - click on your profile at the top right corner of your screen
Your profile icon is at the top right corner of the Pūaha screen.

2.  Select 'View my profile'

Instructions on how to find your student adviser - click on 'View my profile'
‘View my profile’ is an option in the pop-up profile window.

3. Go to the 'Student advisers' page

Instructions on how to find your student adviser—select the ‘Kaitohutohu tauira—Student advisers’ option on the left hand-side bar
You'll find the ‘Kaitohutohu tauira—Student advisers’ page at the bottom of the left-hand menu.