Fee reconsideration

In certain cases, if you’ve had to make a late withdrawal from a course or courses, you may be eligible for a fee reconsideration.

If you have withdrawn late due to a medical or exceptional personal circumstance, you may qualify for a fees reconsideration. If your fee reconsideration is approved, you will be refunded a portion of your fees. The length of your engagement with your course(s) will be considered when determining the outcome.

The fee reconsideration form is located in the 'Services' section of the Pūaha student portal. If the course(s) for which you wish to apply for fee reconsideration are not shown in Pūaha, contact a Student Success team or email fee-reconsideration@vuw.ac.nz.

Request a fee reconsideration in Pūaha

Full fee reconsideration possible

We will consider refunding all of your fees if:

  • you were enrolled in the incorrect trimester or stream
  • you have documented inaccurate advice from staff
  • you didn't take up your place at Victoria University of Wellington (first-year students only).

Sliding scale fee reconsideration (100/75/50/0%)

A sliding scale will apply in the case of:

  • serious personal illness or injury
  • serious personal circumstances.

Declined fee reconsideration

We will decline your application for fee reconsideration if your request is based on:

  • domestic commitments
  • employment commitments
  • financial commitments
  • university workload
  • ignorance of withdrawal regulations.

You must complete the Fee Reconsideration application form before the last day of the official exam period for the trimester in which the course you are withdrawing from was held.

An application must be supported by

  • Appropriate evidence (these must be originals or certified copies).
  • Your own written, signed statement.

Special withdrawal and refund provisions apply to the following programmes

Withdrawals from doctoral degrees, Master’s degrees by thesis, and the Certificate of Proficiency in English programme are covered by special rules.

Contact a Student Success Adviser for more information, email info@vuw.ac.nz.