Set up your student account

Confirm your enrolment, set your password, and get your student account set up before you start your studies so you can access services and tools.

Confirm your enrolment

Before the start of your first trimester, make sure that you've completed the enrolment process by accepting your Enrolment Agreement.

You’ll need to make sure that you don’t have any outstanding conditions for your admission or enrolment in order to become fully enrolled.

Student username and email

Within 24 hours of becoming fully enrolled we’ll send you an email with your student username and email address.

You’ll use your student username or student email address to access student IT services, including:

  • Pūaha, our online portal where you'll find services, support, and tools for your studies
  • Nuku, our online learning environment where you'll find course notes and assignments
  • computers and printers on campus.

Set your password and log in

Once you have received the email containing your username and email address you will need to:

  1. Follow our step-by-step instructions to set a password.
  2. Use your student email address and your newly created password to log in to your Pūaha account. You’ll no longer be able to log in using the personal email address you used to create your Pūaha account.

Using or forwarding your student email

You’ll use the Outlook app to read email that’s been sent to your student ('my vuw') address. Outlook is one of Microsoft's Office 365 apps, for which you now have a student account.

The University will send official communications to your student email address—so it’s important to check your account regularly. Alternatively, you can set up a forwarding rule in your student email account so that messages are sent on to a personal email address.

Step-by-step instructions for forwarding your email

Find out more about software and printing at the University

Updating contact information

You can see the contact information that the University has for you in the Student Records tool in Pūaha.

It’s a good idea to keep all your contact information (physical address, phone number(s), and personal email address) up to date so you don't miss out on important information.

Find out more about updating your contact details