International offshore students

Staff at Te Herenga Waka—Victoria University of Wellington are here to ensure you are well supported while studying overseas.

You can contact all our student support teams by email or by phone, attend online workshops and appointments, and access a wide range of online resources. Check the services you can access.

General advice and support

Wellington University International provides specialist support and services to enable you to make your time at University a positive and rewarding experience. International Student Advisers can provide personal, academic, or cultural support, information, and advice during your time at the University. Learn more about our international student support systems or alternatively contact the team.

Victoria University of Wellington Students’ Association advocates provide professional, confidential, and independent student support to help you with academic issues, accommodation problems, and employment and legal disputes. If you have a problem, they are here to help. They can be contacted by email and meetings can be held on Zoom.

Victoria International Students Association (V-ISA) represents the interests of international students at the University. V-ISA promotes a blended multicultural environment where students who have an interest in international student issues or would like to meet other students are welcome to join.

Postgraduate Students Association are a student representative group that consults and supports all Te Herenga Waka—Victoria University of Wellington Postgraduate students. If you are a student at the University studying at 400-level or above, then you are part of the postgraduate community.

The Wellington Faculty of Graduate Research provides support for doctoral students currently overseas to help connect you with key services here at the University. The Offshore Support Coordinator will help guide you through the ups and downs of offshore doctoral study and assist you in finding information required. If you have any concerns, require information or support, contact the Doctoral Offshore Support Coordinator, Louise Wanoa, by email: louise.wanoa@vuw.ac.nz.

Academic support

Information to support your teaching and learning, including key contacts and online resources.

Blackboard

Students studying overseas will need access to Blackboard. All information about course requirements will be available on the course pages of Blackboard. The connection works best with a VPN (virtual private network) on any device, or if you don’t have a VPN, use a Windows operating system.

Students who have technical issues can get in touch with the Digital Solutions service desk by phone +64 4 463 5050, email servicedesk@vuw.ac.nz, or via webchat.

Disability Services

Disability Services offer a range of online services and support to ensure students can fully participate and achieve their aspirations. Disability includes physical, mental, learning, or sensory impairments. You can access inclusive learning tools, Read&Write and EquatIO to make online written and numerical information more accessible.

The best way to access the support is to make an appointment with a disability and inclusion adviser, as they'll become your key point of contact within their service. They offer appointments by Zoom—email disability@vuw.ac.nz.

Faculty offices

Your Faculty office is the first place you should contact to discuss all queries or concerns related to your study—admission requirements, academic transcripts, degree planning or audits, credit transfer, approval of exchange programmes, or for help with any other academic matters. They can advise you by email and by online appointment.

For further information visit the managing your studies page.

Learning online

Read our advice to set yourself up to succeed in an online learning and teaching environment.

Library

Online library services, resources, search tools, and guides are fully available on our website. You can search the library discovery system Te Waharoa, to find books, articles, and online resources. Contact the library by email with advice and questions: library@vuw.ac.nz.

Student Learning

If you need support for your learning, contact Student Learning. Students can book an appointment to talk to a learning adviser online, or attend online workshops.

A number of our workshops are offered by Zoom, including sessions specifically for international students. Read more about the workshops and sign up for them.

Alternatively visit StudyHub for a range of online resources to develop your study skills, including advice for learning online.

Other student services

There is a wide range of support available to help you in all aspects of student life.

Wellington Careers and Employment

There is lots of information and advice on our website, as well as online resources, to help you prepare for your career.

Book an appointment by Zoom with a career consultant for advice on career decision-making and job applications. Appointments are available all year and can be booked on CareerHub.

The online career centre has a variety of online tools and resources to help build your employability and prepare for work. There are 8 employability modules you can work through, including CV360 and Interview 360—helpful tools to help you create CVS and job applications that stand out and prepare for interviews.

Final-year students can sign-up to our Alumni as Mentors programme. Matches have been made for 2021 but you can register your interest for future programmes.

You can also register to take part in some activities of the Wellington Plus Programme, the University’s service and leadership development programme.

Rainbow and inclusion

At Te Herenga Waka—Victoria University of Wellington, our lesbian, gay, bisexual, transgender, queer, intersex, asexual/agender (LGBTQIA+), and takatāpui communities are known as the Rainbow community. We offer a range of services and resources for students who identify with diverse sexual orientations and sex and gender identities.

You can email us at rainbow@vuw.ac.nz to schedule a Zoom appointment.

Student Finance

Find information about managing your money as a student, including free online courses and tools from Blackbullion, an online financial learning programme.

Student Finance Advisers offer appointments by Zoom. We provide confidential and non-judgemental financial mentoring and budget advisory services to students. Email student-hardship@vuw.ac.nz to arrange an appointment.

We also offer a number of financial wellbeing workshops on Zoom.

You can email student-finance@vuw.ac.nz with any questions about fees.

Wellington International Leadership Programme

You can take part in a number of activities within the Wellington International Leadership Programme online, including our core seminars and experiential opportunities.

Student safety and wellbeing

The University has resources to help keep you happy, healthy and safe while you study. Learn more about resources you can access to manage your wellbeing while studying overseas, and advice for student safety.

Your wellbeing

It is important to look after your physical and mental wellbeing and maintaining a good level of wellbeing can be a challenge while you are studying. It is normal to feel stressed or lonely at times but there are things you can do to feel better so that those feelings don’t become overwhelming. These may include staying connected with those close to you, telling someone you trust if you are feeling stressed and accessing local services that can support your mental wellbeing.

The University’s Manawa Ora—Student Wellbeing team has worked with students to put together a range of online resources including videos, apps, worksheets, podcasts, images, and quick reads to give advice on different aspects of wellbeing. You can also read tips on six ways to wellbeing, focusing on student life.

The Health Coach works with students to help them to achieve their goals for improved mental wellbeing, lifestyle, or behaviour change. You do not need to be registered with Mauri Ora Student Health and Counselling to book an appointment with the Health Coach.

You can contact an International Student Adviser at Wellington University International if you have any health, emotional or financial concerns and don’t know where to go for help.

Staying connected

The University’s student newsletter Whītiki is a great source of information for all current students. It is issued fortnightly during term time and you can find it in your email inbox. You can also find information in newsletters from WUI, on the student blog myView, and on our social media channels.