Make a complaint
I want to make a formal or informal complaint about sexually harmful behaviour.
- Trained staff meeting directly with the person to raise concerns on your behalf.
- A shuttled conference where someone raises issues on your behalf and goes between yourself and the other person to try and resolve the issue.
- A written restorative approach where both parties are given the opportunity to communicate in writing.
- A restorative process where a trained facilitator helps you work through what happened what the impact has been on you and what can be done to repair and restore the relationship.
- Another process that suits your cultural or spiritual needs.
You may prefer to request a formal process to address your complaint, which has a potential disciplinary outcome. This requires a formal complaint detailing your concerns. If the complaint is about a staff member it will be provided to the staff member’s manager or another senior manager at the University who will determine the appropriate procedure to follow in consultation with the University’s Human Resources team. If the complaint is about a student it will be provided to the relevant decision maker, which could be the Head of School or the Convener of the Disciplinary Committee. They will determine the appropriate procedure in consultation with the Student Interest and Conflict Resolution team.
A copy of your complaint will be provided to the person to allow them to understand the complaint and to respond. You will be contacted by a trained staff member to help you understand the process and discuss your safety and support needs during the complaint process.
If you request a formal process the Student Conduct Statute or Staff Conduct Policy and Guidelines will be followed. You will be informed at the completion of the process whether your complaint has been upheld.
For more information about the formal process contact the Student Interest and Conflict Resolution team.