Fee reconsideration

If you’ve had to make a late withdrawal from a course or courses, in certain cases you may be eligible for a fee reconsideration.

COVID-19 and fee reconsideration

Fee reconsideration is a process intended for students who are unable to continue studying due to exceptional circumstances. The COVID-19 pandemic and national alert system are exceptional circumstances, and we understand that our students are dealing with significant disruptions and stress as a result. However, as most of our courses are still being delivered remotely, it is important to consider whether you are actually unable to continue studying, before you decide to withdraw late and apply for fee reconsideration.

If you wish to withdraw from one Trimester 1 course, you will receive a full refund if you apply to withdraw via your Faculty by 8 May. You will also need to complete a fee reconsideration form but do not need to provide supporting documentation.

You may be eligible for a fee reconsideration if you wish to withdraw late from more than one Trimester 1 course and if your physical or mental health, or a family members', has been affected. In contrast, if you withdraw late from more than one Trimester 1 course while there is still a reasonable option for you to continue studying remotely, you will not be eligible for fee reconsideration.

If you are unsure, email fee-reconsideration@vuw.ac.nz for advice before you withdraw.

If you have withdrawn late due to a medical or exceptional personal circumstance, you may qualify for a fees reconsideration. If your fee reconsideration is approved, you will be refunded a portion of your fees. The length of your engagement with your course(s) will be considered when determining the outcome.

Full fee reconsideration possible

  • Incorrect trimester/stream of enrolment
  • Documented inaccurate advice from staff
  • Failure to take up place at Victoria University of Wellington—for first-year students only
  • Withdrawal from a single Trimester 1 course due to COVID-19 criteria by Friday 8 May

Sliding scale fee reconsideration (100/75/50/0%)

  • Serious personal illness or injury
  • Serious personal circumstances

Declined fee reconsideration

  • domestic commitments
  • employment commitments
  • financial commitments
  • university workload
  • ignorance of withdrawal regulations.

A fee reconsideration application and supporting documents must be emailed to fee-reconsideration@vuw.ac.nz or submitted in person to the Student Finance Office, Level 2 SU211, Student Union building, Kelburn campus, before the last day of the official exam period for the trimester in which the course you are withdrawing from was held.

An application must be supported by

  • Appropriate evidence (these must be originals or certified copies).
  • Your own written, signed statement.

Download the Application for Fee Reconsideration under Exceptional Circumstances form [PDF] or Application for Fee Reconsideration under Exceptional Circumstances form [Word document] or contact fee-reconsideration@vuw.ac.nz.


Students applying to withdraw from a single Trimester 1 course by Friday 8 May do not need to provide supporting evidence.

Special withdrawal and refund provisions apply to the following programmes

Withdrawals from doctoral degrees, master’s degrees by thesis and the Certificate of Proficiency in English programme are covered by special rules.

Contact the relevant Faculty office for information and advice.