How to pay
Learn about the different methods to pay your fees.
From 22 November 2020, payments made to the University by credit card and debit card will incur a convenience fee of 1.9%.
This fee is applied to recover those charges that we incur for processing credit and debit card transactions. For all transactions, an alternative payment method will be available. The convenience fee will be applied to transactions for goods and services, including domestic and international tuition fees. See further details about this fee.
When to pay
You must pay your fees in full or check your eligibility for free fees before courses begin. For the majority of students studying in Trimester 1 2021 this date will be Friday 19 February 2021. When enrolling in courses after this date, fees are due upon enrolment.
If you are unable to pay your fees by the due date, contact email@example.com.
Ways to pay
Pay online using our Payment Portal.
Accepted online payment methods include Account2Account, Visa/MasterCard, and Western Union, including UnionPay.
Payment by a third party
ANZ Bank New Zealand account number 06-0606-0100241-00. Use your Student ID number and name as reference.
Paying by student loan
Apply for your student loan online at studylink.govt.nz
You are responsible for ensuring your student loan is approved by StudyLink before your fees are due. We recommend you apply for your loan as early as possible to reduce the risk of your loan being approved late.
Eligibility for Fees-Free
You must confirm your eligibility for the Tertiary Education Commission (TEC) to pay your fees on your behalf by visiting feesfree.govt.nz
You are responsible for ensuring your Fees-Free eligibility is confirmed before your fees are due.
Paying by instalments
Domestic students enrolled in at least two courses in at least two trimesters may request to pay their fees in by instalments. To arrange this, contact the student fees advisers.
If you are a first year international student or are paying by student loan, you cannot pay by instalments.
Refunding fee payments
Where fee payments have been made by StudyLink, Work and Income (WINZ), or any other contracted organisation, the student should contact the Student Fee Advisers to request a refund. Refunds will be credited back to such parties in the first instance and any balance then refunded to the student.
If you have personally paid for your fees and have a credit on your account, contact firstname.lastname@example.org to arrange a refund. A charge may be applicable if the credit has not resulted from a Fees-Free allocation, an approved fees reconsideration, or a student loan.
In instances where the original payment was made via debit/credit card and incurred a convenience fee, the convenience fee will not be refunded.
Refunds are processed within 20 days of receipt of fully completed request, except at the start of Trimester, where refunds are held for processing until after the add/drop course period.
Failure to pay in full
Late payment penalty
If fees are not paid by the due date, a late payment penalty of $154 will be charged to your account. If you cannot make payment by the due date, you must contact the Student Fee Advisers.
Non-payment of fees, ceasing to attend, or verbally advising a member of staff will not be accepted as notice of withdrawal.
If you do not pay, you will be unable to enrol in other courses, receive a transcript or academic certificate or have a degree conferred. The University reserves the right to temporarily cancel a student’s enrolment until the fees are paid in full. If fees remain unpaid, we may refer your debt to a debt collection agency.
International students with unpaid fees may have their student visa with Victoria University of Wellington cancelled. Notification of this will be sent to Immigration New Zealand.
Student ID cards
Your Student ID card will only be issued or updated if your fee payments are up to date or if your student loan has been approved. This is important as you need your ID card to use the Library, access Halls of Residence, access the Student Computing Suites after hours, access discounts, and other student services.
What is a convenience fee
Credit and debit card providers charge a fee to merchants when the merchant’s customers use this form of payment for transactions. This is what is meant by ‘convenience fee’.
How much will the convenience fee be
The convenience fee will be 1.9 percent of the total payment. It will only be applied to credit card and debit card transactions. For example, if a transaction comes to $100, you would be charged $101.90 when paying by credit card or debit card.
Alternative ways to pay
For customers who don’t want to pay by credit/debit card, we have other payment options including Account2Account and Western Union.
Payments the convenience fee will be applied to
The convenience fee will apply to payments made for all our goods and services including domestic and international tuition fees. Other services that will incur the fee include gym memberships, events and conferences.
Payments that will not have this fee
Mauri Ora payments will be exempt from the convenience fee as there should be no additional costs for our students to access health and wellbeing services.
Credit and debit card payments for donations made through the Development Office will not incur the convenience fee.
When the convenience fee will be charged from
The convenience fee comes into effect from Sunday 22 November 2020 (NZ time).
Other services that already have this fee
Student Accommodation has been charging a 1.8 percent convenience fee since 2018. This will be adjusted to 1.9 percent to align to the rest of the University.
Why the University is charging this fee
The University was looking at applying a convenience fee before the emergence of COVID-19. Until now, this is an expense that we have carried on behalf of those who use our services, but which we can no longer do in the current fiscal environment.
Convenience fee at other universities
Both the University of Auckland and University of Otago charge a convenience fee. The fee that we are applying is the same as that applied by Auckland, at 1.9 percent.