Student Service Centre Info Desk
You’ll find us on Level 2 of The Hub at Kelburn campus—a central, accessible, and welcoming space right next to the Library entrance.
Our team is here to support you with enrolments, course changes, transcripts and letters, as well as general enquiries. If you have a specific question or are not sure where to begin, we are your starting point and our team can connect you with other student services.
Each day, you can see a rotating schedule of other support services available for appointments and drop-ins. Check our timetable outside the centre to find out what's on.
The Info Desk is open from 9 am to 5 pm, Monday to Friday.
New Student Support Hub coming in Trimester 2
Work is underway to improve the Kelburn Student Service Centre Info Desk so it better meets student needs.
From the start of Trimester 2, the space will be officially named the Student Support Hub and will be be easier to recognise and use—a one-stop shop for all student support needs.
While our brand-new space is being built, the desk will move around the corner from where it currently is. Everything else will the stay the same—you can still drop in and expect the same friendly support while our new space is being built.
Other student services available at the Info Desk
Student Learning
Our learning advisers specialise in helping you develop study skills for your studies. We work with all students, from first-year to postgraduate level.
Digital Solutions
Get support and diagnosis for personal laptop issues, guidance with printing, and help accessing your digital tools.
Careers and Employment
Get connected with employers and the community, prepare for your future employment, and get job-ready using our advice and resources.
Mauri Ora
Access a full range of healthcare services from our team of professional nurses, doctors, and counsellors. Many of our services are free for most students.
Student Interest and Conflict Resolution
We're a central point for students to receive advice and support about responding to threatening, inappropriate, and concerning behaviour.
Student Finance
Get face-to-face financial help with one of our student finance advisers. We can help with StudyLink issues, Hardship Fund, or budgeting advice.
Scholarships
We offer thousands of scholarships to new and current students each year. Talk to our team if you have questions or want to learn more about how to apply.
Justice of the Peace
Justices of the Peace are available to certify copies of documents and take statutory declarations. JPs are volunteers and don't charge for their services.