How to get help
Find out how to get help with your studies or student administration by email, phone, or in person at our Tītoko—Centre for Student Success offices.
Tītoko
Tītoko is a new Centre for Student Success that has been created to provide comprehensive support for students across all of the University's faculties and schools.
Find out more about Tītoko, what we can do for you, and what our name means.
General enquiries
The team at the Hunter reception desk (Kelburn campus) support all general enquiries. They can direct you to help with admission, enrolment, student finance, ID cards, career guidance, and disability services.
- 8.30 am–5 pm, Monday to Friday
- Ground floor, Hunter building, Kelburn campus
- email info@vuw.ac.nz, call 0800 04 04 04 or +64 4 472 1000
Tītoko Student Success teams
Education, Humanities and Social Sciences
The Student Success team based in Murphy building on Kelburn campus supports students enrolled in programmes offered by the Wellington Faculty of Education and the Wellington Faculty of Humanities and Social Sciences.
- 9 am–4 pm, Monday to Friday (from 10 am Tuesdays)
- Level 4, Murphy building, Kelburn campus
- email info@vuw.ac.nz, call 0800 04 04 04 or +64 4 472 1000
Health, Science, and Engineering
The Student Success team based in Cotton building on Kelburn campus supports students enrolled in programmes offered by the Wellington Faculty of Health, the Wellington Faculty of Science, and the Wellington Faculty of Engineering.
- 9 am–4 pm, Monday to Friday
- Ground floor, Cotton building, Kelburn campus
- email info@vuw.ac.nz, call 0800 04 04 04 or +64 4 472 1000
Architecture and Design Innovation
The Student Success team at our Te Aro campus supports student enrolled in programmes offered by the Wellington Faculty of Architecture and Design Innovation.
- 9 am–4 pm, Monday to Friday
- VS127, 139 Vivian Street, Te Aro campus
- email info@vuw.ac.nz, call 0800 04 04 04 or +64 4 472 1000
Law
The Student Success team based in Government Buildings on our Pipitea campus supports students enrolled in programmes offered by the Faculty of Law.
- 9 am–4 pm, Monday to Friday
- Ground floor, Government Buildings, Pipitea campus
- email info@vuw.ac.nz, call 0800 04 04 04 or +64 4 472 1000
Business and Government
The Student Success team based in Rutherford House on our Pipitea campus supports students enrolled in programmes offered by the Wellington School of Business and Government.
- 9 am–4 pm, Monday to Friday
- Ground floor, Rutherford House, Pipitea campus
- email info@vuw.ac.nz, call 0800 04 04 04 or +64 4 472 1000
Justice of the Peace
Justices of the Peace are available to certify copies of documents and take statutory declarations.
- 12 pm–1 pm, Thursday
- Info Ihonui, Level 2, Kelburn Library entrance, Kelburn Campus.