Appointments during COVID-19

What to do if you test positive for COVID-19, and what you need to know if you're coming in to see us.

If you test positive or are in isolation

If you are immunocompromised or think you have a condition that makes you eligible for Paxlovid (antiviral medication), call us and ask to speak with the nurse.

Alternatively, you can contact a pharmacy as many of them can give you antiviral medicines without a prescription. They will need to do a health check with you by phone. Go to the Healthpoint website and type in your address to find a pharmacy offering COVID-19 antiviral medication.

If you test positive via a RAT, it is important you record this result on your My Health Record. Please visit COVID-19: Key information | Healthify for the latest information.

Some tips if you need to come in

• Tell us if you have a cough, runny/blocked nose, sore throat, fever, or are newly breathless. If you have any of these symptoms, do not come to Mauri Ora without phoning first.
• If you have respiratory symptoms, we request that you wear a medical-grade mask at Mauri Ora as per government guidelines.
• Virtual consultation services, such as phone and video, will continue to be provided.

We understand that this can be worrying for students, particularly those with high health needs. Contact us if you have any concerns about your health or wellbeing—call 04 463 5308.

We continue to enrol new patients, so if you are a current student and haven’t yet enrolled for Student Health services, you can do so on our website.