After-hours services

We don’t offer after-hours services at Mauri Ora. If you need treatment outside of our normal hours, there are a range of services available.

In an emergency

In an emergency phone 111.

If you're on campus, you can also call 0800 842 8888 as Campus Security will be able to guide the ambulance to you.

Practice Plus

Practice Plus is an online health service available at a subsided rate if you’re enrolled with us—you can use your phone or computer to have a virtual consultation with a GP. This service can be used when you can't access your regular doctor, outside of the normal operating hours of Student Health.

Practice Plus is available on weekdays from 9 am to 10 pm, and on weekends and public holidays from 8 am to 8 pm.

If you’re enrolled with our Student Health service, you can access Practice Plus at a subsided rate using a code. Please contact us for this code.

Visit the Practice Plus website

Wellington Accident and Urgent Care Medical Centre

If you need after-hours medical attention, you can visit the Wellington Accident and Urgent Care Medical Centre (also known as 'Wellington After Hours').

The Urgent Care Centre is located at 17 Adelaide Road, Mount Cook. You can phone them on +64 4 384 4944. Costs vary depending on the service and whether or not you are a Community Services Card holder.

Visit the Wellington Urgent Care Centre website

Wellington Hospital Emergency Department

If you have a life-threatening injury or illness, you should call 111 and ask for the ambulance service. They will take you to the Wellington Hospital Emergency Department (also known as 'Accident and Emergency' or 'A & E'), which is open 24 hours a day, seven days a week.

You can also visit the Emergency Department with a serious but not life-threatening condition when the Urgent Care Centre is closed. Conditions include, but are not limited to:

  • an injury such as a broken leg or significant burns
  • severe pain, a high fever, or symptoms that are consistent with meningitis
  • loss of consciousness after a head injury.

Wellington Hospital is located at 69 Riddiford Street, Newtown.

Healthline advice service

You can get advice over the phone from an experienced nurse or paramedic through the Healthline service on 0800 611 116. The service is free and available 24 hours a day, 7 days a week.

Counselling support when Mauri Ora is closed

These services offer support, information, and help for various concerns. All services are available 24 hours a day, seven days a week (unless otherwise specified), and are free or have discounted fees.