Key services for students

We offer a broad range of quality services which are tailored to your individual needs.

You and your disability and inclusion adviser will discuss which of our services are right for you.

To access any of these services, make an appointment to see a disability and inclusion adviser as early as possible to ensure support is in place before you need it.

Commonly-used services

Access suites, disability and inclusion advisers and education access plans are our most commonly-used services.

Access suites

Access suites are quiet places for students with disabilities to rest and study, located at both Kelburn and Pipitea campus. The spaces are also where you can access ergonomic furniture, equipment, technology or amenities that are not found in general University study spaces. All students registered with us are automatically granted entry to our access suites.

Disability and inclusion advisers

A disability and inclusion adviser will work with you to identify and resolve learning or participation barriers. They can also assist with connecting you to other services on campus. All disability and inclusion advisers are allied health professionals and will become your main contact at Te Amaru—Disability Services.

Discover the steps you’ll go through with your disability and inclusion adviser.

Education access plans

An education access plan can be completed with a disability and inclusion adviser. It outlines how your impairment affects your ability to study, inclusive teaching strategies requested from lecturers or tutors, support provided by Disability Services, and your actions, strategies, strengths and goals. They are designed to support you to articulate your needs to academic staff and to have ownership of your university experience.

Other key services

The following list describes all other key services available to students registered with Disability Services.

Adaptive technology and IT adviser

Our adaptive technology and IT adviser is available to provide you with advice on identifying adaptive technology to meet your needs, advocacy when applying for funding for personal technology and training on using the adaptive technology available on campus.

Workshops to introduce you to adaptive technology are held throughout the year.

Accessible test and/or exam facilities

Accessible assessment facilities are available for tests or exams. You may require an accessible facility if the impact of your impairment means you need extra time, a reader/writer, a computer, a smaller assessment room, or ergonomic furniture.

Ergonomic furniture

We offer a range of ergonomic equipment, such as:

  • ergonomic chairs
  • kneelers and foot rests
  • lecterns
  • high tables for standing study.

All access suites have a full range of ergonomic furniture and these items can be moved to lecture and tutorial rooms when required.

Inclusive learning tools

Read&Write and EquatIO are free software programs for students and staff for making online written and numerical information more accessible.

Read&Write is a software toolbar that makes documents, web pages, and office applications more accessible. This includes scanning text, having text read to you or converting text to an mp3 file, proofreading lengthy reports, and other helpful tools for writing and research tasks.

EquatIO is the maths and chemical formula equivalent. It can create equations, formula, and graphs using natural written or spoken language, and place them into your documents or work directly with LaTeX.

Find out more about this software.

Mobility parking

Mobility parking is available if you hold a CCS Disability Action mobility card, or have been granted access by a disability and inclusion adviser. Parking is timetabled to fit in with your study hours. There is a small cost for mobility parking.

Mobility van service

If your impairment affects your ability to move across campus or between campuses then our mobility van service, driven by our volunteer van drivers, may be able to help.

The service is generally limited to between-campus runs, rather than taking you from home to campus.

Note-taking and electronic live transcription

Note-taking and electronic live transcription is available if your impairment significantly impacts on your access to lecture information. Your disability and inclusion adviser will identify which note-taking service best meets your needs.


There are two different ways that we can provide you with notes from your lectures.

The first option is to receive notes taken by a volunteer student note taker. These notes should be used to supplement other information you will gather from attending class and taking what notes you are able to. Students who may benefit from this service include those unable to write full notes due to a physical impairment, such as a hand injury, or those with a specific learning disability, such as dyslexia.

The second option is to receive tailored, typed lecture notes from an employed student. These are summaries of the lecture content rather than full notes, and will be provided to you after each lecture.

Electronic live transcription

Electronic live transcription is when a note-taker types what a lecturer is saying into a laptop, which you can read on a laptop. This service is for students who cannot access oral or written information.

Sign language interpreters

Sign language interpreters provide access to Deaf students who use New Zealand Sign Language (NZSL) as their preferred language. Interpreters are qualified professionals who interpret the full content of lectures, tutorials or other events into NZSL.

Specific learning disability assessments

If you have a specific learning disability, or suspect that you might, we can help you determine what it might be and what support you'll require. Screening tests can be used to identify specific learning disabilities, or behaviour associated with those disabilities.

We work closely with Student Learning, who can assist you with learning strategies, such as reading, study skills, note-taking, essay writing and exam techniques.

Additionally, we refer a small number of students each year to an educational psychologist for assessment. After this assessment, we work with the student to implement the recommendations, which often involves adaptive technology or other kinds of tailored support.