Making an appointment

You can work with a learning adviser to discuss learning strategies, unpack assignment questions, clarify your ideas or plan your weekly study routine.

Appointments are 50 minutes long and confidential. In order to get the appointment time you want, make your appointment a week to 10 days ahead.

How to make an appointment

Contact Student Learning:

When you come to the appointment, bring any relevant material with you—your essay topic, essay draft, past work that you wish to talk about, any work that you have done surrounding your problem, etc.


Kelburn Campus

8.30 am–4.30 pm, Monday–Friday

Level 0, Kirk Building, Kelburn Parade
(Accessible entrance via Gate 2, Hunter Courtyard)

Pipitea Campus

8.30 am–4.30 pm, Tuesday, Wednesday and Friday

Mezzanine floor, Rutherford House

Library express appointments

If you have a quick question or short piece of writing to discuss, come to our library help desk. We can spend up to 15 minutes with you. No appointment is necessary. The library helpdesk is only available during trimesters 1 and 2.

Come with:

  • specific queries you want answered
  • your assignment printed
  • a positive attitude.

Kelburn Library: 11 am–2 pm, Monday to Friday, Level 2, Kelburn Library entrance in the Hub.

Te Aro Library: 2–4 pm, Tuesday (starting in week 2), inside the library. Look for the helpdesk pull-up banner.

Our policy—what we do and don’t do

What we do

  • guide students in particular skills and relate these skills to their own work
  • act as a “sounding board” for ideas on essays, seminars, etc.
  • suggest useful avenues of direction when students seem confused or bogged down
  • provide confidential support
  • help students gain confidence in the formal academic setting
  • help students learn new skills and brush up on old ones.

What we don’t do

  • proofread essays
  • provide an editing service
  • do maths (or any) assignments
  • provide subject-specific information
  • assess work in any way.