Chloe Latto

Chloe is exploring the impact of human-AI collaboration on organisational structures

Supervisors: Dr Alex Richter and Dr Mary Tate

Profile

After completing her Bachelor’s degree, Chloe entered the workforce in the hope of implementing her learning. Starting as a project administrator and working up to a project manager within technology implementation projects, Chloe became excited to learn more in the field of IT and further her knowledge in business. After a 3-year study break she completed her EMBA with a research project centred around how technology impacts short-term memory and how this correlates to workplace productivity. After taking a further year off research to focus on her career, Chloe became increasingly interested in research and how she could investigate organisational problems through academia. This led to her commencing a PhD with a focus on how human-AI collaboration impacts organisational structures.

Abstract

The introduction of generative artificial intelligence (AI) technologies has brought with it a myriad of uncertainty and challenges for organisations. Throughout this research proposal, I perform a literature review using grounded theory methodology to determine what key themes are emerging on the topic of human-AI teams’ disruption on organisations, including key success factors for implementing human-AI teams, types of use cases, and challenges for implementing human-AI teams. This identifies a gap in literature which this project seeks to close. Utilizing socio-technical theory we seek to answer the research question “how does human-AI collaboration impact organisational structures?”. This research aims to establish a clear linkage between human-AI collaboration and organisational structures using empirical evidence to draw conclusions, increasing academic knowledge on the topic. Additionally, this research seeks to develop practical knowledge to ensure organisational decision-makers understand the requirements to enable success and provide advice to business decision-makers on how to effectively assess the impacts and structural changes associated to human-AI collaboration.

Qualifications

Bachelor of Commence, Victoria University of Wellington
Executive Master of Business Administration, Victoria University of Wellington

Research interests

Chloe is passionate about bringing academia and profession together to target key issues in business, primarily around organisational structure and restructure.