Bayu Ardhiansyah

Bayu's research focuses on digital transformation in Indonesian Local Government

Supervisors: Associate Professor Mary Tate, Associate Professor Jocelyn Cranefield, and Associate Professor Wonhyuk Cho

Profile

Bayu Ardhiansyah is a PhD candidate at the School of Information Management, Te Herenga Waka—Victoria University of Wellington. Prior to commencing his doctoral studies in 2025, Bayu served as a Senior Human Resources Analyst at the Constitutional Court of the Republic of Indonesia, building on more than a decade of experience in the Indonesian public sector. His work centres on bureaucratic reform and organizational management. In recent years, digital government has moved to the centre of this agenda, and witnessing this shift from within a public institution now informs his doctoral research on how government organizations build the capacity to transform.

Abstract

Local governments worldwide face growing pressure to improve public services through digital transformation, yet their results differ widely. In Indonesia, more than five hundred local governments operate under a single national digital government mandate, yet their performance varies considerably. Most existing studies catalogue barriers and enablers or model technology adoption intentions, and struggle to explain why jurisdictions with broadly similar conditions still diverge. Drawing on dynamic capabilities theory, this study examines how local governments learn, adapt, and reshape their internal ways of working as they implement digital transformation. It adopts an interpretive, comparative case study design, comparing higher- and lower-performing cities and regencies, using interviews, document analysis, and observation to explore how these capabilities develop in practice and why their development varies.

Qualifications

B.PA (Public Administration), Universitas Indonesia

MPPM (Public Policy and Management), The University of Melbourne

Research Interests

Digital government, digital transformation, dynamic capabilities, public sector innovation, local government, Indonesia

Awards

Indonesia Endowment Fund for Education (LPDP) Scholarship, Doctoral Study, 2025

Indonesia Endowment Fund for Education (LPDP) Scholarship, Master's Study, 2017