Educational chatbots for project-based learning

Where: Join from PC, Mac, iOS or Android: https://vuw.zoom.us/j/94737211377

When: Wellington 3 pm – 4 pm Friday 18/03/2022

Educational chatbots (ECs) are chatbots designed for pedagogical purposes and are viewed as an Internet of Things (IoT) interface that could revolutionize teaching and learning. These chatbots are strategized to provide personalized learning through the concept of a virtual assistant that replicates humanized conversation. However, if viewed from the educational context, most models for the design and development of chatbots reflect on AI and back-end perspective that requires coding skills. Nevertheless, mobile instant messaging (MIM) platforms such as WhatsApp, Telegram and Facebook provide MIM-based chatbots that eliminates the need for coding. Furthermore, due to the pedagogical nature of ECs, implementing design strategies or principles to achieve learning goals is of utmost importance. Therefore, four fundamental design strategies were deemed critical for EC design, that the researcher proposed which are: Reliability, interpersonal communication, Pedagogy, and Experience (RiPE). Based on the EC design and development, the study investigated the effect of ECs to facilitate team-based projects for a design course on learning outcomes. Based on a mixed-method quasi-experimental approach, ECs were found to improve learning performance and teamwork with a practical impact but not affective-motivational outcomes.

Biography

Jeya Amantha Kumar received her B.Sc. Electrical Engineering (Hons) from Universiti Teknologi Malaysia, Johor, Malaysia (2001), M.Ed. in Technical and Vocational Education from the Universiti Tun Hussein Onn Malaysia (2003) and her Ph.D. in Instructional Systems Design from the Universiti Sains Malaysia (2016). She is currently a senior lecturer with the Centre for Instructional Technology and Multimedia, Universiti Sains Malaysia since August 2017. Her research interests focus on online learning (LMS, Micro-credentials, mobile applications and Chatbot) and emotional design in multimedia learning.

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