Find out how to get in touch with the Information Technology Services teams, whether you need assistance or have a general enquiry.
Service desk operating hours
- Monday to Thursday 8 am–9 pm
- Friday 8 am–5.30 pm
- Saturday, Sunday 1 pm–5.30 pm
ITS operates an afterhours service for urgent, high priority calls. If you have a problem or outage that affects 50 or more people, or is a critical function/essential service, call extension 5050 or 04 463 5050 for afterhours service.
All non-critical requests will be responded to in the next working day.
- Phone +64 4 463 5133 or email Image-Services.
- To contact an ITS staff member directly, please use the staff directory.
If you are in a teaching room and you have an urgent issue with the audiovisual equipment please call the using the phone provided in the lectern on extension 5475.
Personal device support for students
We provide regular laptop clinics for students on the Kelburn and Pipitea campuses.
- 10 am–12 pm, Monday, Wednesday and Friday
- Level 1, Rankine Brown
- 10 am–12 pm, Tuesday and Thursday
- One of the desks next to the disabilities room between RH-G01 and the library.