Support—Tautoko ā-tauira

Find out about the different kinds of support available to help you enjoy a healthy and successful time at the University.

Glass front entrance of Mauri Ora Student Health office

Studying on campus

You’ll need to swipe in with your Student ID card when entering University buildings. Follow the advice on how to operate on campus under the COVID-19 protection framework.

Finding help

If you’d like additional advice or support with your online learning arrangements, fill in the Online Learning Preparation form. Someone will be in touch to offer help.

In an emergency—Rārangi ingoa ina pā mai he ohotata

In an emergency, phone 111, or 8888 if you’re on campus. For 24/7 urgent mental health support, call Crisis Resolution Services (CRS) on 0800 745 477.

After-hours doctor

After-hours medical treatment is available at the Accident and Urgent Medical Centre located at 17 Adelaide Rd in Newtown (+64 4 384 4944).

Student services—Rārangi ratonga tauira

Student advisers are your first point of contact for admission requirements, degree planning, changing courses and transfer of credit from other tertiary institutions. They are also responsible for enrolment, organising exams and maintaining student records.

Student advisers

BAS, BBSc, and all postgraduate Architecture programmes

Student Success Adviser · All BAS/BBSc, All Postgrad Architecture/Arch Science Programmes
· Titoko - Centre for Student Success I Architecture and Design Innovation

BDI and all postgraduate Design Innovation programmes

Student mentoring

Jacqueline profile picture

Jacqueline Wardle

Kaitohutohu Rangahau Maori
Research Office

Danielle profile picture

Danielle Endacott

Pasifika Engagement Adviser
Academic Office

Student counselling

Te Aro campus

139 Vivian Street
Phone: +64 4 463 5308

Kelburn campus

Mauri Ora
Level 1, Student Union Building
Phone: +64 4 463 5308

Pipitea campus

Te Taunaki
Mezzanine floor, Rutherford House
Phone: +64 4 463 5308

Student Health

Need to talk?
Call or text anytime: 1737

Student finance

For appointments we prefer you phone 0800 04 04 04. Alternatively, email Include your student ID in your email, as well as your preferred day, time, and campus.

Laptop loan scheme

Support is available for students experiencing financial hardship due to COVID-19. If you are unable to study from home because you do not have access to a computer, email the following to and fill out the form.

Financial wellbeing workshops

Financial wellbeing workshops are delivered across the year by the University’s student finance advisers. Workshops are informal and interactive, and they give you the chance to ask questions without judgement. Topics discussed include developing healthy money habits, creating financial goals, how to start saving, and practical tips to get control of your debt. Find out more.


Blackbullion is an online financial learning platform designed for tertiary students to help you get money smart about your university finances, personal savings, and your financial future.
Registration for Blackbullion is free for all Victoria University of Wellington students and gives you unlimited access to a range of financial learning platforms, resources, and tools.

Wellington City Library

12 Manners Street, Te Aro, Wellington 6011

While studying at WFADI you can join the Wellington City Library for free.

Then you will have free access to LinkedIn Learning, a leading online learning platform that helps anyone learn business, software, technology, and creative skills to achieve personal and professional goals.