Get help from your Student Success Adviser

Find out how to get help with your studies, student admin or uni life from your Student Success Adviser or your Tītoko—Student Success team.

On this page, you can find information about

How your Student Success Adviser can help

Your Student Success Adviser provides personalised support tailored for your individual needs throughout your time at the University. They can answer your questions about your studies, admin tasks, and student life in general.

They can help with:

  • the requirements of your qualification
  • any changes you want to make to your courses
  • setbacks with your academic progress
  • any admin requirements
  • connecting you with other student services
  • opportunities for study abroad, internships or extra curricular activities.

How to find your Student Success Adviser

Follow the below step-by-step instructions to find your Student Success Adviser in Pūaha:

The first step is to click on your profile at the top right corner of your screen
First step of how to find your student success adviser
Once a small window pops up, click on ‘View my profile’
Second step of how to find your student success adviser
Select the ‘Kaitohutohu tauira—Student advisers’ option on the left hand-side bar and you’ll find who your Student Success Adviser is.
Third step of how to find your student success adviser

Tītoko—Student Success teams

If you can't get hold of your Student Success Adviser, you can get in touch with your Tītoko—Student Success team. They can either connect you with your Student Success Adviser or help you with your queries directly. They be contacted between 9 am–4 pm, Monday to Friday.

You can also visit your Tītoko—Student Success team's office listed below:

Education, Humanities and Social Sciences

MY 411, Level 4, Murphy building, Kelburn campus

Health, Science, and Engineering

CO 144, Ground floor, Cotton building, Kelburn campus

Architecture and Design Innovation

VS127, 139 Vivian Street, Te Aro campus

Law

GB G31, Ground floor, Government Buildings, Pipitea campus

Business and Government

RH G19, Ground floor, Rutherford House, Pipitea campus