Locations and hours

Important update—COVID-19

Following government instructions, from Monday 23 March onwards the University's Student Health and Student Counselling (Mauri Ora) services will provide all appointments online or by phone.

All appointment requests or requests for medical advice should also be made by phone on 04 463 5308, or by calling the contact centre on 0800 04 04 04 and they will transfer your call.

Do not come into the practice to make enquiries. If you need to come in for a consultation, you will be advised of this by your clinician.

If it is an emergency, contact 111.

Prescription repeats for your medication should be requested using the Student Health (Mauri Ora) online form. Let us know where you would like these faxed to as these can no longer be collected from Mauri Ora in person. If you have run out of medication, call Student Health on 04 463 5308 during business hours.

We understand this is a particularly worrying time for students with high health needs. Student Health will continue to provide medical assistance—call 04 463 5308.

If you are registered with Mauri Ora, we will support your health needs from wherever you are now based in the country. We will be able to make sure you have the medications you need and connect you with your GP or one of our nurses by phone and video consultation.

We will provide updated information on our website and social media channels.