Locations and hours

We offer sessions at Kelburn, Pipitea and Te Aro campuses, and at Te Herenga Waka Marae. Find out where we’re located and when we’re open.

Important update—COVID-19

Following government instructions, from Monday 23 March onwards the University's Student Health and Student Counselling (Mauri Ora) services will provide all appointments online or by phone.

All appointment requests or requests for medical advice should also be made by phone on 04 463 5308, or by calling the contact centre on 0800 04 04 04 and they will transfer your call.

Do not come into the practice to make enquiries. If you need to come in for a consultation, you will be advised of this by your clinician.

If it is an emergency, contact 111.

Prescription repeats for your medication should be requested using the Student Health (Mauri Ora) online form. Let us know where you would like these faxed to as these can no longer be collected from Mauri Ora in person. If you have run out of medication, call Student Health on 04 463 5308 during business hours.

We understand this is a particularly worrying time for students with high health needs. Student Health will continue to provide medical assistance—call 04 463 5308.

If you are registered with Mauri Ora, we will support your health needs from wherever you are now based in the country. We will be able to make sure you have the medications you need and connect you with your GP or one of our nurses by phone and video consultation.

We will provide updated information on our website and social media channels.

You can meet a counsellor at whichever location suits you best. To make an appointment for counselling visit us at the Mauri Ora reception or phone +64 4 463 5308 during opening hours. Alternatively you can email and one of the team will contact you.

If you call when we are closed, our phone system will automatically put your call through to Wellington Accident and Urgent Medical Centre located at 17 Adelaide Rd in Newtown (+64 4 384 4944).


Monday, Wednesday, Thursday, Friday, 8.30 am–4.45 pm
Tuesday, 10.30 am–4.45 pm


Kelburn campus

Mauri Ora
Level 1, Student Union Building
Phone: +64 4 463 5308

Te Aro campus

139 Vivian Street
Phone: +64 4 463 5308

Pipitea campus

Te Taunaki
Mezzanine floor, Rutherford House
Phone: +64 4 463 5308

Te Herenga Waka Marae

Kelburn Parade, Kelburn campus
Phone: +64 4 463 5282

2020 closure dates

Student Counselling is closed at all campuses on weekends, public holidays, and a few other days in the year for planning and training purposes:

  • 20 January 2020: Wellington Anniversary
  • 6 February 2020: Waitangi Day
  • 11 February 2020: Team Planning Day
  • 10 April 2020: Good Friday
  • 13 April 2020: Easter Monday
  • 14 April 2020: University Closed
  • 27 April 2020: ANZAC Day
  • 1 June 2020: Queen's Birthday
  • 30 June 2020: Team Planning Day
  • 26 October 2020: Labour Day
  • 24 November 2020: Team Planning Day
  • 18 December 2020 to 5 January 2021 inclusive: Christmas and New Year break