Doctor and nurse appointments

Our dedicated team of doctors and nurses provide primary medical care as well as health education and promotion.

Important update—COVID-19

What alert level 2 will look like at Student Health and Student Counselling (Mauri Ora).

We don't want to lose ground on the gains that New Zealand has made, with the protection of both students and staff a priority. Therefore, at level 2 we will continue with infection control and distancing precautions.

What this means is:

  • We will continue to deliver the majority of our Health and Counselling services online or by phone.
  • Services will continue to be available to students who cannot return to Wellington and are living elsewhere in New Zealand.
  • From Monday 18 May, Student Health and Student Counselling (Mauri Ora) will provide some in-person counselling, doctor, and nurse appointments.


  • You can continue to book routine phone appointments with your GP by calling 04 463 5308.
  • Telephone triage remains available for urgent on the day requests.
  • In person services such as immunisations, ongoing depo contraception, B12, and testosterone injections and cervical smears can be booked by support staff directly by calling 04 463 5308.
  • For other appointment requests, where an in-person consultation may be required, you will first be offered a telephone triage appointment with a nurse or doctor to determine if you need to come in.
  • Prescription requests for your medication should continue to be requested using the Student Health (Mauri Ora) online form.

If you need to come in

  • Tell us if you have a cough, runny/blocked nose, sore throat, fever, or are newly breathless. If you have any of these symptoms, do not come into the building without phoning first.
  • If you have a mask, please feel free to wear it.
  • Try not to arrive early for your appointment to keep time spent at Mauri Ora to a minimum.
  • If you do arrive early for your appointment, please wait outside if you can. Don’t enter the building until the time of your appointment.
  • Please check in with the support staff member at the door.
  • You may be asked to wait outside so please dress for the weather and respect physical distancing. Your clinician will call you when they are ready to see you.
  • Use the hand sanitiser on entry.
  • Remember your 2 metre spacing—some parts of the waiting room will be blocked off.

We understand that this continues to be a worrying time for all students, particularly those with high health needs. Please contact us if you have any concerns about your health or wellbeing —call 04 463 5308.

At Student Health we continue to enrol new patients, so if you are a current student make sure you register.

We will continue to provide updated information on our website and on social media channels.