Head of School: Dr Janet Toland

Dr Janet Toland profile picture

Head of School School of Information Management


Teaching in 2020


Janet teaches systems analysis and design, information systems management, and research methods. Originally from the UK, Janet started off her career as a Computer Programmer for British Steel, and after completing a Master's degree moved on to work as a Project Leader for Greater London Council. She has lectured at the University of Northumbria at Newcastle, and Sheffield Hallam University, both in the UK. She has also worked as a Lecturer at Tonota College of Education, Botswana, and at the University of the South Pacific, Fiji.


BSc(Hons), Leicester; MSc, London; CertEd, Durham; PhD, Wellington

Administrative responsibilities

  • Head of the School of Information Management

Current research

Janet’s research interests include sustainable information systems and the history of ICT. Her PhD and Masters students have investigated topics such as green information systems, social commerce, strategic alignment, information systems in NGOs and the use of ICTS in tourism.

Selected publications

Toland J, Yoong, P, ‘Using Historical Methods to explore the contribution of Information Technology to Regional Development in New Zealand’, Information & Culture: a Journal of History, 52, 1 (2017), pp. 85-113

Toland J, ‘Deeply Political and Social Issues: Debates within ACM 1965-1985’, in Communities of Computing: Computer Science and Society in the ACM, edited by Thomas J Misa (ACM, Morgan & Claypool, 2016), pp. 108-142

Ali V, Cullen R, Toland J, ‘ICTs and Tourism in Small Island Developing States: The Case of the Maldives’, Journal of Global Information Technology Management, 18, 4 (2015), pp. 250-270 http://www.tandfonline.com/doi/full/10.1080/1097198X.2015.1108095

Toland J, Whitman J, ‘Wellington’s Computer Pioneers 1960 to 2010’, Oral History in New Zealand, 27 (2015), pp. 1-8

King K, Toland J M, ‘iPads and the paperless office: The impact of tablet devices on paper consumption in higher education’, Journal of Applied Computing & Information Technology, 18, 1 (2014) http://www.citrenz.ac.nz/jacit/JACIT1801/JACIT1801.html#refereed

Toland, J. & Yoong, P. (2013). Using Historical Methods in Information Systems: A Primer for Researchers. Australasian Journal of Information Systems, 18 (1), http://dl.acs.org.au/index.php/ajis

Coffey, P., Tate, M. & Toland J. (2013). Small Business in a Small Country: Attitudes to Green IT. Information Systems Frontiers, 15 (5), 761-778

Ali, V., Cullen, R. & Toland J. (2013). ICTs & Tourism in Small Island Developing States: The Case of the Maldives. Global Information Technology Management Association Conference, 16-18 June, Kuala Lumpur, Malaysia (Best paper award)

Ali, V., Cullen, R. & Toland J. (2013). Information and Communications Technology in the Tourism Sector of the Maldives: an Institutional Perspective. Hawai’i International Conference on System Sciences, 7-10 January, Maui, Hawai’i, 2013 46th Hawaii International Conference on System Sciences (HICSS), 4226-4235

Toland, J. & Yoong, P. (2012).The development of learning regions in New Zealand: the “6-I” framework. Australasian Journal of Regional Studies, 18 (3) pp. 282-312 (Winner of the John Dickinson Memorial Award for best article in 2012)

Toland, J. (2012).From Rural Women’s Groups to the World. The Journal of Community Informatics, 8 (3). Retrieved from http://ci-journal.net/index.php/ciej/article/view/690

Toland, J. (2011). E-Petitions in Local Government: the case of Wellington City Council. International Reports on Socio-Informatics (IRSI), 8 (2), 15-22

Toland, J. (2010). From Eftpos to TradeMe: The growth of electronic commerce. In Janet Toland (Ed.), Return to tomorrow: 50 years of computing in New Zealand. Wellington: NZCS.

Tavassoli, L. & Toland, J. (2008). Strategies for dealing with end-user resistance. ACIS Conference, 2-5 December, Christchurch, NZ.

Fearon, J. & Toland, J. (2008). The access, influences and motivations of women studying information technology in New Zealand. ACIS Conference, 2-5 December, Christchurch, NZ.

Elgort, I., Smith, A., Toland, J. (2008). Is wiki an effective platform for group course work? Australian Journal of Educational Technology, 24(2), 195-210.

Toland, J. (2007). E-Commerce in developing countries. In Felix B. Tan (Ed.), Global Information Technologies: Concepts, Methodologies, Tools, and Applications (pp. 172-179). Hershey, PA, Information Science Reference.

Tate, M., Johnstone, D., Toland, J. (2007). How the current orthodoxy of local government is failing IT managers: An illustrative case study. International Journal of Electronic Government Research, 4(4), 509-526.

Toland, J., Purcell, F., Huff, S. (2008). Digital government in remote locations. In Felix B. Tan (Ed.), Global Information Technologies: Concepts, Methodologies, Tools, and Applications (pp. 139-147). Hershey, PA, Information Science Reference.

Evermann, J., Hooper, V., Yoong, P., Toland, J., Scornavacca, E., (2007). The discovery camp: A talent fostering initiative for developing research capabilities among undergraduate students. Issues in Informing Science and Information Technology, 4, 211-225.

Kashanchi, R. & Toland, J. (2006). Can ITIL contribute to IT Business Alignment? An initial investigation”, K. Wirtschaftsinformatik, 48 (5), 340-348.

Yoong, P., Abbott, J., Toland, J., Joe, C., Molina, M. (2006). The Development of a Community of Academic Researchers: A Social Capital Perspective. International Journal of Knowledge, Culture and Change Management, 5 (7), 69-80.

J. Toland and P. Yoong. "Learning Regions in New Zealand: The Role of ICT," International Journal of Education and Development using ICT 1, no. 4 (2005).

Purcell, F. & Toland, J.( 2004). Electronic Commerce for the South Pacific: A review of e-readiness. Electronic Commerce Research Journal, 4 (3), 241-262.

Frank, J. & Toland, J. (2002). Email as a learning technology in the South Pacific: An evaluation. Educational Technology & Society, 5 (3), 40-53.


Teaching in 2020