Request an item during Traffic Light 'Orange' (from Thursday 14 April 2022)

If you're having to self-isolate then request a physical item from any of our collections and you can have it couriered to your home, or have a chapter emailed

If you're having to self-isolate then you can request items from all of our Libraries. We will be offering this service Monday to Friday.

Please see the Library hours for available pick-up times for each campus.

We aim to process you requests within 2 business days, however it may take slightly longer during periods of increased demand.

How to request an item if you are self-isolating

Click and post services are available for students and academics who are required to self-isolate.

If this applies to you, please send an email to lending-distance@vuw.ac.nz.

The key details to include are:

  • Your name
  • Your ID number
  • Your postal address including post code

and then the details of the item you would like:

  • Title
  • Author
  • Call number
  • Edition (if applicable)

How to request an item for Courier

This service is available to those who remain outside of the Wellington region under traffic light 'red'.

Send an email to lending-distance@vuw.ac.nz.

The key details to include are:

  • Your name
  • Your ID number
  • Your postal address including post code

and then the details of the item you would like:

  • Title
  • Author
  • Call number
  • Edition (if applicable)

Here is where you find the details of the item in the Te Waharoa record:

Where to find title, author and call number in Te Waharoa record

Alternatively, send us the permalink of the item:

Location of permalink in Te Waharoa

Request a chapter from a book

If you would like a chapter of a book emailed to you, please include the chapter title/ page numbers when placing your request.

Provision of material will be supplied in accordance with the Copyright Act 1994.

Once the request has been processed

Once your request(s) have been processed, they will appear under “My Loans” in your Library account.

You will receive an email once your request(s) have been processed to be couriered.

Note: There are delays with courier companies delivering packages.