Request an item during Alert Level 2

If you live outside Wellington then you can request a physical item and have it couriered to you or have a chapter emailed to you.

While we are in Alert Level 2 of the Covid-19 pandemic, those living outside of Wellington are able to request items from all of our Libraries using the Click and Courier service to help with individual study and research needs.  We will be offering this service Monday to Friday

We can courier the items to you at your home if you live outside of Wellington, or have chapters of books scanned and emailed to you

We aim to process you requests within 2 business days, however it may take slightly longer during periods of increased demand.

How to request an item for Click and Courier

Please note that this service is only for those currently living outside of Wellington

Send an email to

The key details to include are:

  • Your name
  • Your ID number
  • Your postal address including post code

and then the details of the item you would like:

  • Title
  • Author
  • Call number
  • Edition (if applicable)

Here is where you find the details of the item in the Te Waharoa record:

Where to find title, author and call number in Te Waharoa record

Alternatively, send us the permalink of the item:

Location of permalink in Te Waharoa

Request a chapter from a book

If you would like a chapter of a book emailed to you, please include the chapter title/ page numbers in addition to the above information.

Provision of material will be supplied in accordance with the Copyright Act 1994.

Once the request has been processed

Once your request(s) have been processed, they will appear under “My Loans” in your Library account.

If you are collecting your books you will receive an email when they are available to pick up. The pick up location will be the Library you have selected.  Libraries are open 10am -5pm Monday - Saturday

Note: There are delays with courier companies delivering packages.