University operations at different COVID-19 alert levels

Our University follows the New Zealand government guidelines for COVID-19 alert levels. Find out what each level means for your learning and teaching.

Current alert level (in place from noon Friday 12 March):

The University must follow the Ministry of Education’s Guidelines for Tertiary Education Organisations (PDF). These guidelines require that:

  • We are able to easily transition between alert levels.
  • We maintain our ability to deliver all courses remotely to students regardless of the alert level.
  • We are able to transition to fully remote learning in less than 24 hours, as required.

The COVID-19 alert levels apply to students and staff who are living in New Zealand. If you are currently based outside New Zealand, you must follow any COVID-19 restrictions that are in place where you live. You will be able to access your courses online at all times.

At all alert levels

  • Stay home if you’re sick. If you're feeling unwell, isolate wherever you are and call Healthline about a free COVID-19 test.
  • Use the NZ COVID Tracer app. Scan QR codes everywhere you go, and turn on Bluetooth tracing.
  • Wear a face covering. Wear face coverings on public transport, domestic flights, and when you cannot maintain physical distance in crowded places.

Alert level 1: prepare

At alert level 1, everyone needs to be ready in case COVID-19 reappears in the community.

Teaching, assessment, and activities occur on campus as usual. Online teaching options are available for students not able to be on campus.

Ministry of Education guidelines

All on-campus activities are permitted as usual.

Teaching
  • All teaching happens on campus, with online options available for students not able to be on campus.
  • Exams and tests can be conducted on campus, with comparable online options available for students not able to be on campus.
  • Research-related activities can take place on campus.
Campus activities

All usual activity is allowed on campus.

Health and safety
  • Do not come onto campus if you are unwell.
  • Use the NZ COVID Tracer app with Bluetooth enabled.
  • Face coverings are mandatory on public transport throughout New Zealand.
  • Staff and students are encouraged to bring a face covering to campus. There is individual discretion as to when and where a face covering is worn.
  • Practice healthy hygiene habits.
  • Hand sanitiser is widely available on campus.

Alert level 2: reduce

At alert level 2, COVID-19 remains contained with an increased risk of community transmission occurring.

Teaching and assessment are delivered both online and on campus with physical distancing protocols. Campuses are open to staff and students, but closed to the public. Non-educational gatherings on campus are limited to 100 people. Libraries open reduced hours. Mauri Ora (Student Health and Counselling) offer more services online or over the phone, and resume infection control and distancing precautions.

Ministry of Education requirements
  • Limits on gatherings do not apply to education-related gatherings (such as lectures).
  • The University’s physical distancing protocols are based on those determined by the Ministry of Education. This means that where it is practical to do so, you must physically distance:
    • on campus: 1-metre distance from others
    • in public: 2-metre distance from people you don’t know.
  • Those who are, or are caring for, a person who is at a high risk of severe illness from COVID-19 , should not be asked to come to campus.
Teaching
  • Students who prefer to study remotely are encouraged to do so.
  • Students who prefer face-to-face tuition are welcome on campus.
  • When on campus, students should observe the physical distancing protocols in our lecture theatres. This means that students should:
    • Comply with the designated entrance and exit protocols that are in place for larger lecture rooms.
    • When in the lecture theatre, choose seats that have been marked as the preferred seats to occupy wherever possible.
    • Where physical distancing is not possible, including in lecture theatres and other teaching spaces, students are strongly encouraged to wear a face covering.
    • Students can also choose to relocate to a study space outside the lecture theatre to stream their lecture to their device.
  • Pre-recorded Panopto videos or Zoom lecture streaming are available for students to view during usual lecture times.
  • Zoom tutorials are available for students who would otherwise attend in-person tutorials. Students are also able to attend tutorials in-person, but should comply with physical distancing requirements.
  • Alternative arrangements for other learning activities—for example, in-person workshops, labs—may be made for some individual courses, but students are not required to attend in-person activities. Students will be informed of any changes—check Blackboard for details of individual courses.
  • Exams and tests are able to be conducted on campus, with comparable online options available for students not able to be on campus.
Campus activities
  • All campus areas remain available to students and staff, but are closed to the public.
  • Use ID cards to swipe in and out of buildings.
  • Everyone should use the NZ COVID Tracer app with Bluetooth enabled and scan the QR codes located across university campuses.
  • Events and non-educational gatherings on campus are limited to 100.
  • There will be spaces on all campuses allocated for students wishing to use headphones and safely engage with online material. These spaces will be in the libraries on all campuses.
  • Research related activities on campus are able to take place.
  • Libraries open for reduced hours.
  • Student services offer in-person and online options.
  • Mauri Ora (Student Health and Counselling) offer more services online or over the phone and resume infection control and distancing precautions. Face coverings are mandatory for in-person appointments at Mauri Ora.
Health and safety
  • Do not come onto campus if you are unwell.
  • Use NZ COVID Tracer app with Bluetooth enabled.
  • Students, staff, and others should bring their own face coverings to campus.
  • Face coverings on campus are strongly encouraged where you cannot easily observe physical distancing protocols.
  • Everyone should enter and exit a room through the entry and exit points where they are clearly marked.
  • Face coverings are mandatory on public transport throughout New Zealand.
  • Where lecturers or tutors feel health and safety standards are not being maintained, they have the authority to cancel the class.
  • Practice healthy hygiene habits.
  • Hand sanitiser is widely available on campus.

Alert level 3: restrict

At alert level 3, there is a high risk that COVID-19 is not contained.

Most teaching and assessment is delivered online. Any in-person teaching or research is limited to no more than 20 people per room, who must comply with all physical distancing protocols. Library operates on click-and-collect. Campuses are closed to the public. Mauri Ora (Student Health and Counselling) is able to operate on the Kelburn campus with infection control and distancing precautions—most services offered online or over the phone.

Ministry of Education requirements
  • All teaching and other activities should be done remotely.
  • Where it is not possible to deliver teaching online, some facilities may remain open.
  • Any in-person teaching must be limited to no more than 20 people in rooms on campus, and those 20 must all comply with physical distancing protocols.
  • Research can be undertaken on campus, but must be limited to no more than 20 people in rooms on campus.
  • Those who are, or are caring for, a person who is at a high risk of severe illness from COVID-19, should not be asked to come to campus.
  • Campus is closed to members of the public.
Teaching
  • All teaching is delivered online, where possible.
  • Exams and tests are conducted online.
  • There is limited access to laboratories and specialist research spaces for staff and postgraduate students.
Campus activities
  • Limited study spaces and computer labs are available at selected campuses.
  • Use ID cards to swipe in and out of buildings.
  • Use the COVID-19 Tracer app and the QR codes located across our campuses.
  • All student services are provided online.
  • Mauri Ora (Student Health and Counselling) is able to operate on the Kelburn campus, with most services offered online or over the phone. Infection control and distancing procedures apply, including mandatory use of face coverings for in-person appointments at Mauri Ora.
  • Student accommodation may remain open, as long as there is access to self-isolation areas if required.
  • Use the click and collect service to borrow books from the Library.
  • Security is present on campus.
Health and safety
  • Do not come onto campus if you are unwell.
  • Use the NZ COVID Tracer app with Bluetooth enabled.
  • Face coverings are mandatory on public transport throughout New Zealand.
  • Staff and students are encouraged to bring a face covering to campus. There is individual discretion as to when and where a face covering is worn.
  • Practice healthy hygiene habits.
  • Hand sanitiser is widely available on campus.

Alert level 4: lockdown

At alert level 4, it is likely that COVID-19 is not contained in New Zealand.

All teaching and assessment is delivered online. Campuses are closed to the public, staff, and students. Mauri Ora (Student Health and Counselling) is able to operate on the Kelburn campus with infection control and distancing precautions—most services offered online or over the phone.

Ministry of Education requirements
  • Educational facilities are closed.
  • Student accommodation may remain open, as long as there is access to self-isolation areas, if required.
Teaching
  • Classes are delivered online.
  • All assessments are conducted online.
Campus activities
  • No on-campus activities are allowed, with the exception of Mauri Ora (Student Health and Counselling) and Student Accommodation.
  • No other student services are provided on campus.
  • Security is present on campus.