University operations under alert level 1

From Tuesday 9 June, New Zealand is in alert level 1. Campuses are open and contact tracing is not required.

The page was last updated on 10 June 2020.

The University campuses are open.

Guidelines on how the University is operating under alert level 1 can be found below.

Being on campus

All campuses are open to students, staff, and the public.

Teaching will remain online for Trimester 1 2020. The University is welcoming students back to campus to study and participate in on-campus activities. These include additional special interest lectures, seminars to enhance academic skills, tutorials and other learning activities for some courses, face-to-face office hours, and social activities.

All courses will continue to be delivered online in Trimester 1, and any student who is vulnerable, for example, has health issues, or cares for a vulnerable person, should continue to study from home. The wellbeing of all students is of the utmost important to the University.

Contact tracing

At alert level 1, the University is not required to maintain records to enable contact tracing. All buildings are now open, and staff and students can move through them without swiping their ID cards or using ‘Power Apps’. The card access tables will remain in the meantime but will not be used under level 1.

Staff and students are encouraged to use the Government’s ‘NZ COVID Tracer’ app, which can be downloaded from either the Apple App store or the Google Play store. QR codes to enable use of this app will be posted around our campuses over the next week or so.

The government is encouraging all New Zealanders to continue to maintain a personal log recording their movements. Please note where you go on campus, and any people you interact with.

Signage about contact tracing, room capacity, and physical distancing will be progressively removed. In lecture theatres, the stickers to enable physical distancing will not be immediately removed, in case we are required to go back to level 2.

Physical distancing

There are no longer any physical distancing requirements. There is no number limit on lectures, tutorials, noho, or workshops. Some physical distancing signage may remain in place but does not apply in alert level 1.

Stay away if unwell

If you’re sick, stay home. Don’t go to work. Don’t socialise.

Students must stay away from campus if unwell, have any COVID-19 symptoms, are in isolation, or are awaiting COVID-19 test results.

Anyone that becomes ill should remain at home and must seek medical advice through Healthline—0800 611 116—or Student Health / their GP.

If you are required to self-isolate and be tested for COVID-19

If you have cold or flu symptoms call Student Health, your doctor or Healthline and make sure you get tested. If you are told by health authorities to self-isolate you must do so immediately.

Any student who is required to self-isolate and undergo COVID-19 testing after receiving medical advice should let Mauri Ora (Student Health and Counselling) know. We need this information as part of our contact tracing protocols—to ensure we can capture information about where the person has been, what activities they have engaged in, and who they have met with during their time on campus.

If a COVID-19 test is positive, the area the student has been in will need to be thoroughly cleaned before people can return.

Looking after yourself and others

We ask that students follow these rules provided by the government:

  1. If you’re sick, stay home. Don’t go to work. Don’t socialise.
  2. If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
  3. Wash your hands. Wash your hands. Wash your hands.
  4. Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
  5. If you are told by health authorities to self-isolate you must do so immediately.
  6. If you’re concerned about your wellbeing or have underlying health conditions, work with your GP to understand how best to stay healthy.
  7. Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app as a handy way of doing this.
  8. Use the Ministry of Health QR Code if displayed in a public space (like a food outlet on campus) to help contact tracing should it be required. We are investigating putting more QR Codes at our campuses.
  9. Stay vigilant. There is still a global pandemic. We should be prepared to act fast to step up alert levels if we have to.
  10. People will have had different experiences over the last couple of months. Whatever you’re feeling—it’s okay. Be kind to others. Be kind to yourself.


Hand sanitiser stations around our campuses will remain and will be regularly refilled. Additional cleaning of high-contact surfaces—like door handles, handrails, push plates, taps and tables—will continue for two weeks, as will additional bathroom cleaning, and will then be assessed.


At Alert Level 1, most of the library’s key services are back up and running.|

From Wednesday 10 June 2020, the Kelburn campus library will be open Monday–Friday 8.00am–midnight. Te Aro and Pipitea campus libraries will be open Monday–Friday 8.00am–midnight. All libraries open 10am–10pm Saturday and Sunday.

Computers and printing services are available for your use, and Group Study rooms are available to book.

There will be subject librarian support available during the week at each campus. If you need to talk to a specific librarian, contact them via email at or your subject librarian directly.

You can still continue to access the library’s extensive digital collection for your research and assignment needs. If you have a book you are welcome to return it to us, but there is no rush on this.

Full details, including how to access distance lending are be available on the Library services at alert level 1 website.

Student services

Student services will transition back to delivering services on campus between now and the start of Trimester 2. However, all services will continue to deliver online resources and options for the remote delivery of services from now through to the end of Trimester 2. We are running a programme of in-person workshops and special interest lectures at the Kelburn campus to support your success at University. Read more about 'Campus connections'.

We will be sharing further updates on the student services page.


Campuses and other research spaces are now open, and there will be a phasing back to face-to-face operations as more staff and students return to campus.

Further information for research students will be available on the postgraduate research student web page.

Faculty offices

Contact your Faculty office with questions about your degree courses and help with other academic matters. Your Faculty office is the first place you should contact to discuss all queries or concerns related to your study. You can find out more about accessing each Faculty on the Faculty opening hours page.

Further information

This page will continue to be updated, and the COVID-19 pages for students in New Zealand, those based overseas, and for postgraduate students will also be updated. If you have queries about specific classes, please contact the course coordinator or Faculty office.