Student services at Orange

Find out how our services are operating at the Orange setting of the COVID-19 Protection Framework.

This page was last updated on 22 April 2022.


Āwhina are offering services both in-person and online on a case-by-case basis. This applies for drop ins, whānau / tauira spaces, orientations and introductions, meetings, wānanga, outreach and more. You can reach us by emailing or calling + 64 4 4 463 5987.

Te Ratonga Rapu Mahi—Careers and Employment

The Careers Office at our Kelburn campus (Hunter Building, room 120) will be open Monday, Tuesday, Thursday and Friday from 9 am–12 pm, and 1 pm–4 pm.

Career preparation workshops, and employer events are being held on Zoom, or on campus. Resources can be found on the Career Centre, as can jobs on NZUniTalent.

Careers and Wellington Plus appointments are available by Zoom, or on campus.

Te Amaru—Disability Services

Appointments are remote by default with in-person appointments available as needed. All students need to be symptom free and wear a medical mask when visiting in person. All staff and visitors need to be symptom free, wear a medical mask and hold a vaccination pass when visiting in person.

Find out more about the services Te Amaru—Disability Services offer.


The enrolments counter is open 8.30 am–5 pm.

Te Kahupapa—Future Students

Course advice appointments are once again being offered in person in the Orange setting in Wellington and our Auckland office. These appointments are also taking place over the phone and on Zoom. Find out how to book a course advice appointment. Campus tours have also resumed in Kelburn and Te Aro.

Future Student on campus events will also resume in the Orange setting, including the Wellington Information Evening on Tuesday 10 May.

Te Haumiri—International Student Support

Online appointments are encouraged, with limited in-person meetings by request. Most one-to-one meetings are being moved online where possible.

There are in-person office hours for visa queries on Tuesdays and Wednesdays, and for insurance queries on Mondays and Thursdays.

Reception is open for student queries and walk-ins.

You can contact us by phone +64 4 463 5350 or email

Te Pātaka Kōrero—Library

Check the Library webpage for the most up to date information.

Mauri Ora—Student Health and Counselling

Most services are being delivered online, and we are also offering in person appointments if this is your preference, please let reception know when booking. Staff and students need to confirm they have no symptoms and are not in self-isolation before entering Mauri Ora. Medical grade masks must be worn and can be supplied if needed.

Unvaccinated students can continue to access Mauri Ora and can be seen inside our clinics. The portacabins that have been set up in the Hunter carpark will be used to see COVID-19 symptomatic students who require in person assessments. Some services that are non-urgent may be stopped to accommodate acute demands placed by the current Omicron outbreak.

COVID vaccinations are available to staff and students, and flu vaccinations are available to students. Our vaccination walk in clinics are on Mondays, Thursdays, and Fridays at Kelburn.

If staff are unwell or isolating, services at Pipitea may be moved to Kelburn.

Find out more about Mauri Ora at Orange.

Manawa Ora—Student Wellbeing

The Bubble is open as per usual with COVID-19 guidelines in place (mask wearing, vaccine passes, sanitising on entry and capacity on the room limits).

Storycraft Peer Support Group is operating online. Email to join and for the link. The Cultural Coffee Club meets in person during Bubble time in The Bubble with COVID-19 guidelines in place. Email to join.

Wellbeing workshops are taking place on Zoom, resuming on 3 May. You can register on CareerHub.

Find online wellbeing resources and Peer Wellbeing Tips videos online on our web pages.

The refugee-background student adviser is available to meet with students in both in person or online appointments on Monday, Tuesday, and Wednesday.

You can meet with the rainbow and inclusion adviser in-person or online and the Rainbow Peer Group, facilitated by Rainbow Student Leaders, meets on Mondays in SU209 between 1–2pm during teaching periods for any enrolled student.

Pasifika Student Success

All student spaces in the Tabua Room at Pipitea, Pasifika Haos on Mount Street and L5 in the Von Zedlitz Building are open to Pasifika students from 9am to 5pm from Monday to Friday during the Orange setting.

Individual appointments are available either in person or online. You can email us at

Scholarships office

The reception at 10 Kelburn Parade is closed. Please contact us by emailing

In-person appointments are taking place for recipients of the Ngā Hoe a Kupe Pathfinder Scholarships.

Te Ratonga Penapena Pūtea—Student Finance

Appointments with Student Finance Advisers are available on Zoom and limited in-person appointments are available. The Student Finance counter is open 8.30 am–5 pm.

Tauria—Student Interest and Conflict Resolution

In-person appointments are still taking place, with online appointments available as necessary. You can contact us by email at

Te Taiako—Student Learning

There are limited in-person appointments available each day, which are bookable online. Reception is open every day.

All workshops are being delivered in Zoom at this stage.

Express appointments (15mins) available 12–1 pm, Monday–Friday, next to the Library entrance on Level 2

Student Service Centre (Info Ihonui)

You can still call the Service Centre on 0800 04 04 04, 8.30 am–5 pm, Monday – Friday. You can also email

The Hunter Building reception is open to staff and students from 8.30 am–3.50 pm.

University Recreation and Clubs

All facilities, spaces and services will be operating as normal.

Staff and students must scan their student, staff or member ID card for verification.

Your My Vaccine Pass will be scanned. You must wear a face mask while moving through our buildings.

Find out more about how University Recreation is operating.