Support and services

Find out how you can get help from our health and counselling, student learning, academic and other University services during the higher COVID-19 alert levels.

This page was last updated on 22 September 2021.

All of Aotearoa New Zealand is at alert level 2 except for Auckland and parts of Waikato, which are at alert level 3.

Find out how the University operates at each alert level

Student Health and Counselling

You can access Mauri Ora (Student Health and Counselling) services at all alert levels.

Learn about Mauri Ora operations at the current alert level

Student services

Student services are available online and in-person. Find more information on the student services and support page.

Financial support

If you're experiencing financial hardship because of COVID-19, there are solutions available to you, including the University's Hardship Fund and the government's Studylink and employment support schemes. You can access help one-on-one with an online meeting with one of our student finance advisers.

Find out more on the Financial support page

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