Terms and conditions

View what will happen if courses are cancelled, or you need to withdraw or transfer from a course.

Students on Victoria University of Wellington Community Continuing Education courses are bound by the University’s policies and procedures including the Statute on Student Conduct. Full details of these policies can be found on the University policy page.

Specific terms and conditions related to individual courses may apply (i.e., study tours).

Course cancellation

A course may be cancelled or postponed by the Victoria University of Wellington either due to exceptional circumstances beyond our control (e.g., presenter illness) or should the minimum number of participants not be reached.

If the course you are enrolled in is cancelled your registration will automatically be transferred into the next available course date and you will be notified via email. If the date of the new courses does not suit—contact us to arrange a refund or transfer into another course. If there is no alternative date your original registration will be refunded in full.

It is recommended that if you are travelling from outside Wellington that refundable travel tickets and accommodation are booked. We cannot accept liability for non-refundable travel and accommodation in the case of cancellation or postponement.

Withdrawals and transfers

We understand that circumstances can change therefore substitutions can be sent at no additional cost.

If this is not an option then the following refunds or fees apply:

Business days before start of course Refund (% of course fee) Transfer Fees (% of course fee)
More than 21 days 100% No fee
21-8 days 80% 10%
7 days to 48 hours 50% 25%
Less than 48 hours no refund 50%
Please note: Transfer fee applies where you can transfer to the next available identical course.